Contact Us

If you have any questions about our products, services or an order, we would love to hear from you. In most instances, we will get back to you within an hour or two.

We are open 9am-5pm, Monday – Friday, but we will often reply to messages outside of these times when possible. 

Christmas Opening Hours

We close for the Christmas break at 4pm on Friday 19th December, and reopen on Monday 5th January. You can continue to place orders over this period and take advantage of our Winter Spend & Save event. For more information, please see our Christmas Opening Hours & Delivery Information page.

Live Chat
The fastest way to contact us is to use the "Chat with us" button in the bottom right-hand corner of the website

WhatsApp
To message us using WhatsApp, use this link

Facebook Messenger
To message us using Facebook Messenger, use this link

Email
Email us on sales@bathlab.co.uk or fill out our secure contact form below

Telephone
01276 786028
(please note that during busy periods we may be unable to answer so recommend using chat or email)

Our Address
71-75 Shelton Street
London
WC2H 9JQ
(this is our office address, not our warehouse so do not use it for returns)

WhatsApp

Monday - Friday: 9am-5pm

Message Us
Facebook Messenger

Monday - Friday: 9am-5pm

Message Us
Email Us

Use our email contact form or send an email to sales@bathlab.co.uk

Email Us

Still have questions?

We're here to help with bathroom advice, product questions, or anything in between.

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Chat with us

Need quick advice? Start a live chat and we’ll guide you through.

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Send us an email

Prefer email? Drop us a message and we’ll get back to you soon.

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