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Excellent
4.74 average
273 reviews
Wayne Buckle
Verified Customer
Brilliant customer service ,Greg assisted in resolving the issue in the supply of shower tray and screen, really good products ,will be back to purchase more products.
Street, GB, 6 hours ago
Carole Philpott
Verified Customer
Easy ordering process, with immediate response. Email from Greg asking which day would be better for delivery which was refreshing. All day delivery which arrived at lunchtime with the carrier polite and helpful. The item was well packaged. Would definitely recommend this company.
Huddersfield, GB, 1 day ago
Caroline bhullar
Verified Customer
⭐️⭐️⭐️⭐️⭐️ 5/5 - Incredible Service from Bath Lab! I had an amazing experience with Bath Lab! Their customer service is absolutely top-notch—super friendly, responsive, and helpful from start to finish. I was blown away by how quickly everything was handled. It’s rare to find a company that combines great products with such efficient and professional service. Highly recommend!
Review Image
Edinburgh, GB, 4 days ago
Maria Capocci
Verified Customer
Lovely mirror, packaged very well delivered quickly.
London, GB, 5 days ago
Frank Peters
Verified Customer
Therewas a slight problem with delivery but Greg kept us informed on what was going on with daily updates. Greg couldn't have done any more and went above and beyond even sending emails outside of buisiness hours. Thanks again Greg
Crewe, GB, 1 week ago
Anonymous
Verified Customer
Having read previous reviews, I chanced my arm & ordered a mirror. My only gripe with the company, was I had a question & tried to call the number a few times, but to no avail could I speak to a human being! I ended up going through the cyba chat, which while was ok, would have been so much more simple to talk to a human being. Having said that, the mirror I picked in the end was perfect for my new bathroom, so I need not have worried.
Plymouth, GB, 1 week ago
JANE FRANCE
Verified Customer
great communication,fabulous product, thank you
London, GB, 1 week ago
Joy Ford
Verified Customer
Excellent service, excellent product couldn't ask for more
Hethersett, GB, 1 week ago
Mrs A N Christie
Verified Customer
I bought this mirror for my hallway, unfortunately it was a tad bit too small for the space so with a heavy heart I had to return it. However that didn’t take anything away from the mirror. It is a solid mirror and the design is beautiful and will instantly elevate any wall space. I would definitely recommend, and guys at Bathlab couldn’t be nicer and easier to deal as well 10 out of 10 for both product and service.
London, GB, 2 weeks ago
David Legg
Verified Customer
Prompt and efficient service. Happy to recommend.
Plymouth, GB, 2 weeks ago
Keith.strickland@mail.com
Verified Customer
Great choice of items and easy to navigate delivery was quick and kept informed throughout will defiantly use again and advise friends Thankyou
London, GB, 3 weeks ago
Hannah Beckwith
Verified Customer
Customer service is exceptional with can be rare these days. Greg has been so helpful making the ordering process a breeze. Would highly recommend.
London, GB, 3 weeks ago
Michele Quinn
Verified Customer
Finger Pull Furniture Handle - Brushed Brass 500mm
Good product and great customer service
London, GB, 3 weeks ago
Anthony Young
Verified Customer
I was so excited a toilet with a combined sink on top I never knew they existed until my builder found it. I said perfect let's order one. Unfortunately the pipes were in the wrong place.
London, GB, 4 weeks ago
Russell Elrick
Verified Customer
Wetroom Screen Support Arm Bar - Brushed Brass
Good quality and simple to install.
Guildford, GB, 1 month ago
Ronald Hutchison
Verified Customer
Delivered on time.plenty update emails could not fault this supplier. 5 star
London, GB, 1 month ago
Stephen Royle
Verified Customer
Prompt service Good communications
Holyhead, GB, 1 month ago
Rebecca Stevenson
Verified Customer
The vanity unit we received was damaged so I contacted the company and Greg was extremely quick to rectify and send out a replacement. Really pleased with our vanity unit, sink and tap and looks amazing in our en-suite. While the vanity unit was great quality, the main reason for 5 stars was the amazing customer service received, very quick and efficient.
Crowborough, GB, 1 month ago
Rod Levey
Verified Customer
Great product and great customer service
Romford, GB, 1 month ago
Heather Shuff-Wentzel
Verified Customer
Very pleased with the Shower Tray. Service was ok & Bathlab were helpful. Delivery was fast though I personally think 7 am is too early to be delivering, particularly if it's to a business address
Slough, GB, 1 month ago
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Wayne Buckle
Verified Customer
Brilliant customer service ,Greg assisted in resolving the issue in the supply of shower tray and screen, really good products ,will be back to purchase more products.
Was this review helpful?
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Street, GB, 6 hours ago
Carole Philpott
Verified Customer
Easy ordering process, with immediate response. Email from Greg asking which day would be better for delivery which was refreshing. All day delivery which arrived at lunchtime with the carrier polite and helpful. The item was well packaged. Would definitely recommend this company.
Was this review helpful?
Yes
No
Huddersfield, GB, 1 day ago
Review Image
Caroline bhullar
Verified Customer
⭐️⭐️⭐️⭐️⭐️ 5/5 - Incredible Service from Bath Lab! I had an amazing experience with Bath Lab! Their customer service is absolutely top-notch—super friendly, responsive, and helpful from start to finish. I was blown away by how quickly everything was handled. It’s rare to find a company that combines great products with such efficient and professional service. Highly recommend!
2 people found this review helpful.
Was this review helpful?
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Edinburgh, GB, 4 days ago
Maria Capocci
Verified Customer
Lovely mirror, packaged very well delivered quickly.
1 person found this review helpful.
Was this review helpful?
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No
London, GB, 5 days ago
Frank Peters
Verified Customer
Therewas a slight problem with delivery but Greg kept us informed on what was going on with daily updates. Greg couldn't have done any more and went above and beyond even sending emails outside of buisiness hours. Thanks again Greg
1 person found this review helpful.
Was this review helpful?
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No
Crewe, GB, 1 week ago
Anonymous
Verified Customer
Having read previous reviews, I chanced my arm & ordered a mirror. My only gripe with the company, was I had a question & tried to call the number a few times, but to no avail could I speak to a human being! I ended up going through the cyba chat, which while was ok, would have been so much more simple to talk to a human being. Having said that, the mirror I picked in the end was perfect for my new bathroom, so I need not have worried.
1 person found this review helpful.
Was this review helpful?
Yes
No
Plymouth, GB, 1 week ago
JANE FRANCE
Verified Customer
great communication,fabulous product, thank you
1 person found this review helpful.
Was this review helpful?
Yes
No
London, GB, 1 week ago
Joy Ford
Verified Customer
Excellent service, excellent product couldn't ask for more
1 person found this review helpful.
Was this review helpful?
Yes
No
Hethersett, GB, 1 week ago
Mrs A N Christie
Verified Customer
I bought this mirror for my hallway, unfortunately it was a tad bit too small for the space so with a heavy heart I had to return it. However that didn’t take anything away from the mirror. It is a solid mirror and the design is beautiful and will instantly elevate any wall space. I would definitely recommend, and guys at Bathlab couldn’t be nicer and easier to deal as well 10 out of 10 for both product and service.
1 person found this review helpful.
Was this review helpful?
Yes
No
London, GB, 2 weeks ago
David Legg
Verified Customer
Prompt and efficient service. Happy to recommend.
1 person found this review helpful.
Was this review helpful?
Yes
No
Plymouth, GB, 2 weeks ago
Keith.strickland@mail.com
Verified Customer
Great choice of items and easy to navigate delivery was quick and kept informed throughout will defiantly use again and advise friends Thankyou
1 person found this review helpful.
Was this review helpful?
Yes
No
London, GB, 3 weeks ago
Hannah Beckwith
Verified Customer
Customer service is exceptional with can be rare these days. Greg has been so helpful making the ordering process a breeze. Would highly recommend.
1 person found this review helpful.
Was this review helpful?
Yes
No
London, GB, 3 weeks ago
Michele Quinn
Verified Customer
Finger Pull Furniture Handle - Brushed Brass 500mm
Good product and great customer service
1 person found this review helpful.
Was this review helpful?
Yes
No
London, GB, 3 weeks ago
Anthony Young
Verified Customer
I was so excited a toilet with a combined sink on top I never knew they existed until my builder found it. I said perfect let's order one. Unfortunately the pipes were in the wrong place.
1 person found this review helpful.
Was this review helpful?
Yes
No
London, GB, 4 weeks ago
Russell Elrick
Verified Customer
Wetroom Screen Support Arm Bar - Brushed Brass
Good quality and simple to install.
1 person found this review helpful.
Was this review helpful?
Yes
No
Guildford, GB, 1 month ago
Ronald Hutchison
Verified Customer
Delivered on time.plenty update emails could not fault this supplier. 5 star
1 person found this review helpful.
Was this review helpful?
Yes
No
London, GB, 1 month ago
Stephen Royle
Verified Customer
Prompt service Good communications
1 person found this review helpful.
Was this review helpful?
Yes
No
Holyhead, GB, 1 month ago
Rebecca Stevenson
Verified Customer
The vanity unit we received was damaged so I contacted the company and Greg was extremely quick to rectify and send out a replacement. Really pleased with our vanity unit, sink and tap and looks amazing in our en-suite. While the vanity unit was great quality, the main reason for 5 stars was the amazing customer service received, very quick and efficient.
1 person found this review helpful.
Was this review helpful?
Yes
No
Crowborough, GB, 1 month ago
Rod Levey
Verified Customer
Great product and great customer service
1 person found this review helpful.
Was this review helpful?
Yes
No
Romford, GB, 1 month ago
Heather Shuff-Wentzel
Verified Customer
Very pleased with the Shower Tray. Service was ok & Bathlab were helpful. Delivery was fast though I personally think 7 am is too early to be delivering, particularly if it's to a business address
2 people found this review helpful.
Was this review helpful?
Yes
No
Slough, GB, 1 month ago

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